Client Bill of Rights and Office Policies

  • CONTACT INFORMATION. We can be contacted through our office, Sunflowers Healing and Wellness, 2016 Mount Vernon Ave., Alexandria, VA 22301. Our email address is Lindsey@sunflowerswellness.com. Our website is www.SunflowersWellness.com. Office hours are by appointment.  
  • EDUCATION & TRAINING. Lindsey Vick, the Owner and Wellness Director, is a Master Hypnotherapist trained by the National Association of Transpersonal Hypnotherapists and a Consulting Hypnotist trained by the National Guild of Hypnotists (NGH). Other practitioners’ training and certification can be viewed on our website.  
  • REQUIRED NOTICE REGARDING HYPNOSIS. As the commonwealth of Virginia has not adopted any education and training standards for the practice of hypnosis, the statement of credentials if for informational purposes only. Hypnotism is a self-regulating profession and its practitioners are not licensed by state governments. Sunflowers Healing and Wellness practitioners are not physicians or licensed health care providers and may not provide a medical diagnosis nor recommend discontinuance of medically prescribed treatments. If a client desires a diagnosis or any other type of treatment from a different practitioner, the client may seek such services at any time. In the event my services are terminated by a client, the client has a right to coordinated transfer of services to another practitioner. A client has the right to refuse hypnotism services at any time. A client has a right to be free of physical, verbal, or sexual abuse. A client has a right to know the expected duration of sessions, and may assert any right without retaliation. A client has a right to review this Bill of Rights and Office Policies at any time and may download them from our website: www.SunflowersWellness.com
  • FEES & PAYMENT. Payment is due in full at the time of service by cash, check, and credit card. We accept Health Savings Account credit/debit cards. We do not accept Flexible Spending Account cards. A 3% fee will be added to all credit transactions. A $25 fee will be assessed on all returned checks. The fees for your session will be discussed with you during your first visit. You may receive a fee schedule and an estimated number of visits at your first session. Fees are subject to change. We do not accept insurance and we do not assist wtih claims.
  • CANCELLATION/NO-SHOW POLICY. Please arrive promptly to obtain your full session. Your time slot is reserved exclusively for you. A 24-hour cancellation notice is required or you may incur a fee equal to the full cost of the session. If you must cancel or reschedule due to an emergency, please notify us as soon as possible. If you decide after arriving that you do not wish to complete your session, you are still responsible for the full payment of the session. Your appointment may be cancelled and designated NO-SHOW if you are 20 or more minutes late. No-Shows will be charged the full fee for the missed session. Prepaid sessions incur no additional charge, however the session value is forfeited in accordance with the policy below. 
  • PREPAID SESSIONS. The Cancellation/Rebooking and No-Show Policies above also apply to any prepaid sessions including single appointments, classes, workshops, sessions purchased within a package, and sessions booked using a gift certificate. Failure to keep your appointment or  cancellations/rebookings without sufficient notice will result in a forfeiture of the prepaid session. No refunds will be given for unused prepaid sessions. Prepaid sessions and gift certificates expire one year from date of purchase. 
  • CONFIDENTIALITY. We will not release any information to anyone without a written authorization from you, except as provided for by law. You have a right to be allowed access to our written record or a summary of our record about you. 
  • MINORS. Appointments for children under age 18 require written consent from the parent or guardian, who must accompany them at each visit. 
  • INSURANCE. We do not file insurance or any other third party claims. Insurance companies usually consider the work we do as alternative therapies and therefore do not cover it. Some Flex Spending accounts or Employer Wellness Programs may reimburse employees. Upon request, a statement will be provided for you to submit for possible reimbursement. This receipt may have an NPI number but will not under any circumstances include our EIN. Please consult your health insurance provider for benefits information and reimbursement procedures. 
  • MEDICAL HYPNOSIS. Hypnosis is effective in relieving some medical conditions (i.e., pain management, migraines, IBS, etc.) but will require a signed release from your doctor or appropriate health care professional to avoid masking symptoms before proper diagnosis and/or medical treatment has been obtained. Please see Hypnosis for Medical Conditions for more information and a convenient release form. Of course, non-medical issues (i.e., smoking, weight loss, confidence, etc.) will not need a form. 
  • OUR APPROACH. We believe that individuals have the right to choose or practice alternative or complementary self-improvement services. Hypnosis and Reiki are safe and non-invasive. The services we render are held out to the public as a form of energy healing, motivational coaching and education, combined with instruction in self-hypnosis. We do not represent any of our services as any form of health care, psychotherapy or counseling. Hypnosis are Reiki are not meant to be a substitute for psychological or professional counseling or medical care. If you have an ongoing physical or mental health problem, please consult a licensed professional. We use hypnosis and Reiki to motivate clients to eliminate negative or unwanted habits, facilitate the learning process, improve memory and concentration, develop self-confidence, eliminate stage fright, improve athletic ability, reduce/manage stress, focus on positive thoughts and desired outcomes, and for other social, educational and cultural endeavors. In general, we help people cope with the normal problems of everyday living by utilizing various techniques of hypnosis and progressive relaxation. Most hypnosis and Reiki is of a non-medical nature. Despite research to the contrary, by law we may make no health benefit claims for our services. However, hypnosis and Reiki do reduce stress, which is a beneficial adjunct for many medical and mental health disorders. Relaxation self-care techniques can be learned which can reduce discomfort and improve certain health issues. We believe that thoughts and attitudes can influence how we feel and that hypnosis and Reiki can help you change habits, focus on the positive, and visualize a state of wellness. 
  • GUARANTEE AND REFUND POLICY. No guarantees as to the effectiveness of hypnosis or Reiki for your particular problem are made or implied, as it is impossible to guarantee human behavior or compliance. Therefore, no refunds for services are given. Hypnosis and Reiki are not a quick fix or magic pill. A hypnotist is considered a guide or facilitator. A Reiki practitioner is considered an energy worker. You assume equal responsibility by making a commitment and allowing yourself to be guided into a state of hypnosis. No one can make you do something against your true will. We sincerely want you to succeed and pledge our efforts to help you to the best of our ability.  


BY SCHEDULING AN APPOINTMENT WITH SUNFLOWERS HEALING AND WELLNESS: 

  • YOU ATTEST THAT YOU HAVE READ THIS CLIENT BILL OF RIGHTS AND YOU FULLY UNDERSTAND WHAT YOU HAVE READ AND HAVE HAD AMPLE OPPORTUNITY TO ASK QUESTIONS AND HAVE THEM SATISFACTORILY; 
  • YOU ACKNOWLEDGE ONLINE ACCESS TO THIS STATEMENT FOR FUTURE REFERENCE; AND
  • YOU HEREBY AUTHORIZE SUNFLOWERS HEALING AND WELLNESS TO CHARGE TO YOUR CREDIT CARD THE FULL SESSION FEE FOR APPOINTMENTS THAT YOU MISS OR CANCEL/REBOOK WITHIN 24HRS OF THE SCHEDULED SESSION TIME.