Appointments

Sunflowers Healing and Wellness provides virtual appointments for hypnotherapy, doula services, coaching, and classes/workshops. In person services are provided for our birth doula clients comfort measures prenatal and during labor only. We do not have a physical office and ALL APPOINTMENTS except for select doula appointments are virtual. After booking, you will receive an invitation to a Zoom appointment. This service requires a wi-fi connection and video (recommended) or audio connection. 

Lindsey sees clients for hypnotherapy, reiki energy healing, and Blissful Bellies services by appointment only at the following times:

• Mondays: 1pm-7pm
• Tuesdays: 12pm-7pm
• Wednesdays: 10am-4pm
• Thursdays: 10am-7pm
• Fridays: 10am-4pm

Mark sees clients for Balanced Life Coaching services by appointment only at the following times:

• Monday-Thursday from 7pm to 9pm
• Sundays from 1pm-3pm

By scheduling an appointment, you acknowledge that all appointments are virtual (except for certain doula appointments) agree to our Client Bill of Rights and Office Policies, including our cancellation/rebooking and refund policies. Please also read our FAQs below before booking if this is your first appointment. 

A credit card, deposit, or payment may be required to secure your booking. All bookings generate an immediate email confirmation. If you do not receive this email, please contact us. Either your appointment did not save, or your email could not be delivered. 

We require at least 24 hours notice for appointment cancellations and rebookings. Nonrefundable deposits for workshops/classes are not refundable. Prepaid tuition balances for classes or workshops may be refundable. See class description for more information. An administrative fee of 20% will be withheld from refunds for appointments cancelled because the appointment is not in person. This shouldn't be a problem because we make it pretty clear that *all appointments except doula prenatals are virtual - NOT in person!* Thank you for your understanding. 

1. Can I have an in-person appointment? No, Sunflowers Healing and Wellness is a virtual business. We do not have an office space to see clients in person. All scheduled appointments, classes, and workshops are virtual, except for labor support and comfort measures prenatal appointments for doula clients. Appointments cancelled because they are not in person will be partially refunded; a 20% administrative fee will be withheld from such refunds.
2. Do you have evening and weekend appointments? We have evening appointments most days. Life Coach Mark offers limited appointments on Sunday afternoons. Please see the schedule of office hours by practitioner above.
3. Do you take insurance or Flex Spending/Health Savings Accounts? We are not licensed medical providers so we cannot accept insurance. We can provide you with an itemized receipt that you can use to file a claim. Reimbursement depends on your plan. We can provide you with our NPI, but we will not disclose our EIN as it is only necessary to establish direct payment and we are not being paid directly by your insurance carrier. Due to concerns about insurance fraud, other than an itemized receipt, we will not offer assistance with your filing. We do accept Flexible Spending Accounts and Health Savings Accounts. We recommend that you verity your coverage in advance. 
4. How do I book a multi-day class or workshop? Register for the opening day only. If the class meets more than once, you are automatically registered for the entire course. 
5. Does my partner need to register separately for Blissful Bellies classes? Most classes include partner registration. Please see the workshop description to learn whether your class includes partners.
6. I don't see any times that work for me, or the class I want is full. Do you have a waiting list online? No, we do not maintain a waiting list online. But you can email us and let us know what you want to book. 
7. Why do I have to enter a credit card? Will it be charged? Most services require full payment at the time of booking. We require 24-hours' notice to cancel or rebook an appointment. If you have not prepaid and do not provide adequate notice, your card will be charged for the session you missed. If you have prepaid, your payment will be applied to the missed appointment. This is necessary to ensure mutual respect for time, as that time could have been devoted to other clients. 
8. What if I don't want to use the credit card I booked with to pay for my session? Most  appointments require prepayment. If your appointment does not, payment is due at the time of service, at which time you may select how to pay. If your appointment requires prepayment and you would like to use another form of payment besides your credit card, please send a note to Info@sunflowerswellness.com and include the session, day, and time you would like to book. Please ensure that the time is available on our calendar before emailing.
9. What payment methods do you accept? We accept credit and debit cards and HSA and FSA cards. 
10. I'm not sure which appointment is best for me. Can you help? Sure, book a free 15-minute Discovery Call and we'd be happy to help you sort that out. 
11. I booked an appointment, but I need to change it. How do I do that? If there are more than 24 hours before your appointment, go back to the confirmation email you received and click on "Change/Cancel Appointment" in the footer. If you are within 24 hours, please contact us.
12. Your scheduling system won't let me past a certain field. What do I do? We are sorry you are encountering a problem. Please let us know so that we can fix it and get you scheduled!
13. I can't or don't want to book online. Can I call you instead? Sure, you are always welcome to call or text us at 703.646.8650! Please know that we do not have office support and are in the office by appointment only. If you don't reach us, please send an email and include the service, date, and time you would like to book.